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Terms & Conditions

Welcome to the Nippon Sakura Tours website (the "Website"). By accessing and using the Website, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before using the Website.

 

1. Services:

  • Nippon Sakura Tours offers guided walking tours in Tokyo, Yokohama, Greater Kanto Region and beyond in Japan. Details of each tour, including duration, meeting point, inclusions, and price, are listed on the Website.

  • We strive to provide accurate information, but we reserve the right to modify tour details at any time.

 

2. Booking and Payment:

  • Bookings can be made through the Website. Full payment is required at the time of booking unless otherwise stated. We accept most major credit cards.

  • Upon successful booking, you will receive a confirmation email with your booking details. Please present this confirmation (printed or digital) to the tour guide at the meeting point.

 

3. Cancellations and Refunds: By the Customer:

  • Cancellations made 24 hours or more before the tour date will receive a full refund. Cancellations made less than 24 hours  and up to 6 hours before the tour date will receive a 50% refund. Cancellations made less than 6  hours  before the tour date are non-refundable.

  • By Nippon Sakura Tours: We reserve the right to cancel a tour due to unforeseen circumstances, such as inclement weather, safety concerns. In such cases, you will be offered a full refund or the option to reschedule the tour.

 

4. Tour Participation:

  • Participants are expected to arrive at the designated meeting point at the scheduled time. Or please notify us at least 1 hour in case of late arrival.

  • Participants are responsible for their own safety and belongings during the tour. We recommend wearing comfortable shoes and appropriate clothing for the weather conditions.

  • Nippon Sakura Tours is not liable for any injuries or losses incurred during the tour, except in cases of negligence on our part.

  • Participants are expected to behave respectfully towards the tour guide and other participants. We reserve the right to refuse participation to anyone whose behavior is deemed disruptive or inappropriate.

 

5. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the Tokyo Metropolitan Government.

 

6. Changes to Terms:

  • Nippon Sakura Tours reserves the right to modify these Terms at any time. Any changes will be posted on the Website, and it is your responsibility to review them periodically.

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7. Contact Information:

  • If you have any questions about these Terms, please contact us at:
    Nippon Sakura Tours +81-70-4180-8511 or info@nipponsakuratours.com

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8. Entire Agreement:

  • These Terms constitute the entire agreement between you and Nippon Sakura Tours regarding the use of the Website and the booking of tours.

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